FAQ

Frequently Asked Questions ​About Excape Columbus Room Escape
Who is eXcape Columbus -

​eXcape Columbus is a local family owned business with a mission of providing a high quality adventure to our community. Our customers are our PRIORITY and your satisfaction and referral to your friends and family is critical to the success of our operations.

Cost / Teams -

The cost per player is $32 for the one hour game. We are constantly running promotions and be sure to like our facebook page so you are aware of all promotions.  Unless you are booking a private party, the remaining tickets are open to the public to purchase for the same game and time.  We are now offering FLAT ROOM PRICES for those wishing a private experience.

Is the door actually locked?

This is an interactive adventure that will have your team fully immersed in the moment! You may forget that you paid to be “Locked In ”. Have no worries though, we are able to unlock the door at anytime.  Each room is securely monitored through video and sound by our staff for your safety. If you request to leave the room, we will immediately allow you to leave, however you will not be permitted to re-enter the room during the game.

How many participants are in each session?

Each game is written to allow a certain amount of players in a session at once. You may be in a session with other people you do not know. The entire group is on the same team working together to escape before the room "self destructs". The session does not have to be full to run, all sessions will run with a minimum of 2 with the exception of Area 52 that requires 4 players and maximum is dependent on which game.

How long will the session last?

This depends on how well your team works together and if you are smarter than our game masters. If you do not find all the clues and solve the puzzles that unlock the door within 60 minutes, you may be forever "locked in"  and will have ZERO bragging rights. Allow one and half hours for the entire session for instruction time, a solution explanation and an analysis of your team building traits.

​What should I bring with me?

Your inner Sherlock Holmes and all the sleuthing skills you can muster! The answers to the clues, riddles and puzzles are all in the room. You will be using your ability to look for clues, figure out logic, communicate with the other participants and apply deductive reasoning to escape. Don’t give up! Keep searching for clues. You are going to have to work fast!

What happens if I arrive late?

​​The door to the room closes exactly at the time you signed up for.  You MUST arrive  15 minutes prior to game start to make sure you are briefed prior to the door locking. You will not be permitted into the room if you are late. THERE ARE NO REFUNDS.

​How old do I have to be?

We do not recommend this event for children under the age of 12 due to the complexity of our puzzles, however for private parties we are able to adjust the game for ages 8-12. Guests aged 12-17 must be accompanied by a paying adult (1 Adult per every 5 Children). A minimum of two adults must accompany and stay on site with groups of children (including birthday parties) under the age of 18. Anyone under the age of 8 will NOT be permitted in the room.

​Can I schedule a private showing?

To reserve an entire session for your group, you now have the ability of paying the flat room rate. Please contact us if there are no session times available with flat room rates and we will create a special session time for you. Corporate, School, Organization and Sporting team discounts are available for private parties by contacting us directly.